Privacy and Security Policy
PRIVACY AND SECURITY POLICY
All services provided in our store belong to and are operated by Gülşah Özkan Şahıs Şti., registered at 19 Mayıs Mah. Gürsoylu Sk. Koru Apt. No: 44 İç Kapı No: 27 34000 Kadıköy/İstanbul.
Our company may collect personal data for various purposes. Below, we describe how and in what manner personal data is collected and how and in what manner it is protected.
Membership or various forms and surveys on our Store are filled out by members, and as a result, certain personal information about them (such as name, surname, company information, phone number, address, or email address) is collected by our Store as required by the nature of the business.
Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can choose whether or not to receive such information when they become members, and they can change this selection afterwards by logging into their account and going to the account information section, or they can notify us via the link in the notification message they receive.
Personal information transmitted electronically to our store by our members during the approval process conducted through our store or via email will not be disclosed to third parties outside the scope and purposes specified in the “User Agreement” we have with our members.
In order to identify system-related issues and quickly resolve any problems or disputes that may arise in relation to the services provided, our Company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to collect comprehensive demographic information.
Our company may use the requested information for direct marketing purposes, either by itself or through its partners, beyond the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user, or information related to transactions made through our Store may be used by our company and its partners for various statistical evaluations, database creation, and market research, even outside the purposes and scope specified in the Membership Agreement, without disclosing the identity of our members.
Our company undertakes to keep confidential information strictly private and confidential, to treat this as a duty of secrecy, and to take all necessary measures and exercise due care to ensure and maintain confidentiality, and to prevent the disclosure of all or any part of the confidential information to the public domain, unauthorized use, or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things you should look for to ensure you are on a secure site. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure internet page and that all your information is encrypted and protected. This information is only used in connection with the sales process and in accordance with your instructions. Information related to the credit card used during shopping is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for verification. If the card's validity is confirmed, the purchase continues. Since no card information is viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/billing/delivery address information provided for online credit card orders is verified by our company to prevent credit card fraud. Therefore, for customers placing their first order on our shopping sites, the accuracy of their financial and address/phone information must first be confirmed before their order can proceed to the supply and delivery stage. If necessary, the credit card holder or the relevant bank is contacted to verify this information.
Only you can access and change all the information you provide when you become a member. As long as you keep your membership login information secure, it is not possible for others to access or change your information. For this purpose, membership transactions are carried out within a 128-bit SSL security zone. This system is an unbreakable international encryption standard.
Online shopping sites that have an information line or customer service and provide their full address and phone number are increasingly preferred today. This allows you to obtain detailed information on any questions you may have and gain more reliable information about the credibility of the company providing the online shopping service.
Note: We recommend that you pay attention to the company's physical address and phone number being listed on online shopping sites. If you are going to make a purchase, make sure to note down all the phone/address details of the store where you are buying the product before completing your purchase. If you are unsure, call to confirm before making the purchase. All information about our company and our company location is clearly stated on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send us via the mail-order method will be stored by our company in accordance with our privacy policy. This information is retained for 60 days to address any potential disputes with the bank regarding credit card charges and is subsequently destroyed. If any amount other than the approved mail-order form amount is charged to your card for the products you ordered, you can naturally dispute this with the bank and prevent payment of this amount, so there is no risk involved.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites within its website. Our company assumes no responsibility for the privacy practices or content of sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited circumstances specified below, our Company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These circumstances are limited to:
1. Complying with the requirements of legal rules issued by the competent legal authority, such as laws, decrees with the force of law, regulations, etc., and which are in force;
2. To fulfill the requirements of the “Membership Agreement” and other agreements entered into by our store with users and to implement them;
3. Requesting information about users for the purpose of conducting an investigation or inquiry carried out in accordance with the procedures by the competent administrative and judicial authorities;
4. Cases where providing information is necessary to protect the rights or security of users.
EMAIL SECURITY
When sending emails to our Customer Service department regarding any order, never include your credit card number or passwords. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.
BROWSER COOKIES
Our company may collect information about users who visit our store and their use of the website using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. Technical communication files facilitate the use of the Internet by storing information about the site and preferences.
The technical communication file helps obtain statistical information about how many people visit the site, the purpose of a person's visit, how many times they visit the site, and how long they stay on the site, and helps dynamically generate advertisements and content from user pages specially designed for users. Technical communication files are not designed to retrieve data or any other personal information from your main memory or email. Most browsers are initially designed to accept technical communication files, but users can change their settings if they wish to prevent technical communication files from being received or to receive a warning when technical communication files are sent.
Our company may change the provisions of this “Privacy Policy” at any time by publishing them on the website or sending an email to users or publishing them on the website. If the provisions of the Privacy Policy change, they shall come into effect on the date of publication.
For any questions or suggestions regarding our Privacy Policy, you may send an email to goandcoconcept@gmail.com. You may contact our company using the following contact information.
Company Name: Gülşah Özkan
Address: 19 Mayıs Mah. Gürsoylu Sk. Koru Apt. No: 44 Inner Door No: 27 34000 Kadıköy/İstanbul
Email: goandcoconcept@gmail.com
Tel: +90 535 857 7824
Fax: